You have 5 days from the date of purchase to process a return or an exchange.
All packages must be shipped to:
City Man USA
C/O Returns Dept.
18900 Michigan Ave
Dearborn, MI 48126
Returns/Exchanges are processed within 3 business days of receipt to our warehouse.
Please allow an additional 5 to 7 business days for the refund to post to your original form of payment. Refunds will be issued for the original purchase amount, excluding any shipping fees.
Please use a form of shipment that includes tracking information to confirm receipt of your return.
We are not responsible for missing/lost packages and will not process refunds for merchandise we do not receive. Any lost packages, must be filed with courier used to ship return.
By placing an order with CityManUSA.Com,
you are here by admitting to knowing our return and exchange policy.